1. Introduction
MediaNV is committed to protecting the privacy of our clients, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, submit a form, schedule a consultation, communicate with our team, or otherwise interact with our website.
This information may include:
- Name
- Business name
- Phone number
- Email address
- Mailing or business address
- Information you provide through forms, messages, or consultations
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide and manage our products and services
- Communicate with you about your account or services
- Schedule consultations or meetings
- Send service-related notifications and communications
- Improve our website, products, and services
- Send marketing communications where you have provided appropriate consent
- Maintain website security and prevent fraud or misuse
- Comply with applicable legal requirements
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and evaluate how visitors use our website.
We may use third-party analytics and advertising services to help us understand website activity and improve our marketing efforts. These services may collect information about your interactions with our website in accordance with their own privacy policies.
5. Email Communications
If you provide your email address or choose to receive communications from MediaNV, we may send you information regarding our services, updates, offers, or other communications relevant to your relationship with us.
You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the email.
We do not sell or rent your email address.
6. SMS / Text Messaging
If you provide your mobile phone number and consent to receive SMS/text messages from MediaNV, we may use your number to send communications for the purposes described at the time you provide consent. These may include customer communications, service-related updates, notifications, and promotional communications where applicable.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
MediaNV does not sell, rent, or trade mobile phone numbers or SMS opt-in information. No mobile opt-in or text message consent will be shared with third parties or affiliates.
7. How We Share Information
We may share information with trusted service providers that assist us in operating our website, providing our services, communicating with customers, processing information, or supporting our business. These may include website hosting, analytics, customer relationship management, communications, payment processing, and other technology providers.
These providers may only use information as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security.
We may also disclose information when required by law, legal process, or to protect the rights, safety, or property of MediaNV, our clients, users, or others.
MediaNV does not sell personal information for marketing purposes.
8. Information Security
We use commercially reasonable safeguards designed to protect the information we collect against unauthorized access, use, disclosure, or alteration.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Third-Party Websites
Our website may contain links to third-party websites or services. MediaNV is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Your Privacy Choices
Where applicable, you may contact MediaNV to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also opt out of marketing emails or SMS communications using the instructions provided in those communications.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy.
13. Contact Us
If you have questions about this Privacy Policy or how MediaNV handles your information, please contact us through the contact information provided on our website.