About MediaNV:

MediaNV is a trusted name in the digital marketing industry, delivering exceptional SEO, PPC, and web development solutions. Our team of experts is driven by a passion for innovation and a commitment to delivering results. At MediaNV, we believe in empowering our employees and creating a collaborative work culture.

Roles & Responsibilities:

  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries.
  2. Communicating with customers through various channels.
  3. Acknowledging and resolving customer complaints.
  4. Knowing our products inside and out so that you can answer questions.
  5. Processing orders, forms, applications, and requests.
  6. Keeping records of customer interactions, transactions, comments, and complaints.
  7. Communicating and coordinating with colleagues as necessary.
  8. Providing feedback on the efficiency of the customer service process.
  9. Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  1. High school diploma, general education degree, or equivalent.
  2. Ability to stay calm when customers are stressed or upset.
  3. Comfortable using computers.
  4. Experience working with customer support.

Education Qualification: BCA/MCA/B. Tech./M. Tech./B.SC.IT/BE Computer

Office Timings: 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM

Perks & Benefits at MediaNV:

  1. 5-Day Work Week – Work-life balance at its best!
  2. 12 Paid Leaves annually, so you have time to refresh and recharge.
  3. Training & Development Programs – Continuous learning opportunities to grow your skills.
  4. Employee Engagement Activities – From awards to community gatherings, we celebrate success together.
  5. Modern Infrastructure – Work in a vibrant, well-equipped office environment.

Why Join Us?

  1. Competitive salary with guaranteed increments
  2. Share options
  3. 5-day working (Monday to Friday)
  4. Regular team outings and gatherings
  5. Great working and learning environment

How to Apply:

If you’re ready to kickstart or elevate your CSR Fresher career with a company that values your growth and ideas, send us your resume today!