MediaNV

Privacy Policy

1. Introduction

MediaNV (“MediaNV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we collect it, how we use it, how we share it, how we protect it, and the choices and rights available to you regarding your information.

By using our website, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, submit a form, schedule a consultation, communicate with our team by phone, email, or text message, or otherwise interact with our website.

This information may include:

  • Name
  • Business name
  • Phone number (including mobile phone number)
  • Email address
  • Mailing or business address
  • Information you provide through forms, messages, or consultations

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

3. How We Collect Information

We collect information through:

  • Website forms (contact forms, consultation requests, and other submission forms)
  • Direct communications with our team, including phone calls, emails, and text messages
  • Service agreements and onboarding documents
  • Cookies, analytics tools, and similar technologies used on our website

4. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Provide and manage our products and services
  • Communicate with you about your account or services, including by SMS/text message where you have provided consent
  • Schedule consultations or meetings
  • Send service-related notifications and communications
  • Improve our website, products, and services
  • Send marketing communications where you have provided appropriate consent
  • Maintain website security and prevent fraud or misuse
  • Comply with applicable legal requirements

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and evaluate how visitors use our website.

We may use third-party analytics and advertising services to help us understand website activity and improve our marketing efforts. These services may collect information about your interactions with our website in accordance with their own privacy policies.

6. Email Communications

If you provide your email address or choose to receive communications from MediaNV, we may send you information regarding our services, updates, offers, or other communications relevant to your relationship with us.

You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the email.

We do not sell or rent your email address.

7. SMS / Text Messaging

If you provide your mobile phone number and consent to receive SMS/text messages from MediaNV, we may use your number to send account and service updates, follow-up messages regarding your inquiry or project, meeting and consultation reminders, billing and invoice inquiries, and customer support messages.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Full details are provided in our SMS Terms & Conditions below.

8. How We Share Information

We may share information with trusted service providers that assist us in operating our website, providing our services, communicating with customers, processing information, or supporting our business. These may include website hosting, analytics, customer relationship management, communications and messaging platforms, payment processing, and other technology providers.

These providers may only use information as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security.

We may also disclose information when required by law, legal process, or to protect the rights, safety, or property of MediaNV, our clients, users, or others.

MediaNV does not sell personal information for marketing purposes. Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.

9. Information Security

We use commercially reasonable safeguards designed to protect the information we collect against unauthorized access, use, disclosure, or alteration.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Websites

Our website may contain links to third-party websites or services. MediaNV is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Your Privacy Rights and Choices

You have the right to request access to, correction or updating of, or deletion of the personal information we maintain about you. To make a request, contact us using the information in the Contact Us section below.

You may also opt out of marketing emails or SMS communications at any time using the instructions provided in those communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy.

14. Contact Us

If you have questions about this Privacy Policy or how MediaNV handles your information, please contact us at [CONTACT EMAIL], [PHONE NUMBER], or through our contact page at [CONTACT PAGE URL].

MediaNV SMS Terms & Conditions

Last Updated: September 6, 2026

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from MediaNV, you may receive messages related to the following:

  • Account and service updates
  • Follow-up messages regarding your inquiry or project
  • Meeting and consultation reminders
  • Billing and invoice inquiries
  • Customer support

Example: “Hi [Name], this is [Rep Name] from MediaNV. Following up on your website project — let us know if you have any questions. Reply STOP to opt out of SMS messaging from MediaNV at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week regarding your account, project, or support requests.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from MediaNV in the following ways:

  • Verbally, during a conversation with a member of our team
  • By submitting an online form on our website and checking the SMS consent box
  • By agreeing to SMS communications in a service agreement or onboarding document

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at [CONTACT EMAIL] or [PHONE NUMBER] to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP to any message. Or, you can get help directly from us at [CONTACT PAGE URL].

Additional options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy](PRIVACY POLICY URL) and [SMS Terms & Conditions](SMS TERMS URL) pages.
  • Message frequency may vary.